TERMS AND CONDITIONS

1.Refunds. 

• Bow Valley Shuttles Services use externals payment systems and do not control the time processing of refunds
• We will process a refund as soon as possible and we will send you an email with the process information.
• Refunds may take between 1 to 10 business days.
• For Additional information, please email us at info@bowvalleyshuttlesservices.ca

1. Cancellations By Passengers

More than 72 hours before the service date:

• Cancellation with full refund.
• Change bookings can be rescheduled to a later date, no fee, (subject to availability).

Between 24 and 48 hours of the service date:

• Cancellation with 50% full refund.
• Change bookings can be rescheduled to a later date, no fee, (subject to availability).

Within 24 hours of the service date:

• No Refund.
• Change, bookings can be rescheduled to a later date with a fee (subject to availability).

2. Cancellations by Bow Valley Shuttles Services

• Bow Valley Shuttles Services reserves the right to cancel or modify any scheduled or service due to insufficient bookings, unfavorable driving conditions, or other unforeseen circumstances.
• Passengers will receive a full refund.
• Passengers will be notified as soon as possible of any changes. Please check your email regularly for last-minute updates.

3. Cancellations or Rescheduling

• All requests must be submitted via email to info@bowvalleyshuttesservices.ca

1.Personal or Business Information.

• Bow Valley Shuttles Services keep operational information as descriptive below
• Personal or Business information as Full Names, Address, Phones, Email and some additional.

2.Personal or Business Financial Information.

• Bow Valley Shuttles Services does not keep, store or share any financial, but use a third parties’ companies do provide online payment services.
• The Use of our Services, you agree with these conditions of booking.